Description

Serge Kahili King – Advanced Shaman Training

Serge Kahili King – Advanced Shaman Training
English | Size: 397.23 MB
Category: Shamanism
Serge Kahili King – Advanced Shaman Training (a.k.a. Loea)
Specific tools and techniques for further shamanic development. Learn of astral travel, median shifts, power animals, journeying and more in the unique Hawaiian system of the Adventurer. Hone your skills and become more adept at this powerful craft.

• SECTION 1 – INTRODUCTION TO CUSTOMER EXPERIENCE (CX) – Discover what Customer Experience (CX) and learn about the ‘Customer Life Cycle’ which has three stages: Discover and Shop; Buy and Install; Use and Service. Explore the roadmap of customer interactions with your brand or business
• SECTION 2 – KEY INSIGHTS AND MARKET TRENDS OF CUSTOMER EXPERIENCE (CX) – Discover Key Insights and Market Trends of Customer Experience including the Omni-Channel Customer Experience, Predictive analytics and Data-driven Insights, Automation for a better CX, Enabling Personalization at scale, Social Media, E-Commerce and Voice Commerce, Transparency across Business Operations, Aligning CX metrics with true drivers of Customer Value, Dedicated CX Roles within Organization, Data Security and Customer Privacy, Self-Service and Empowered Customers

• SECTION 3 – CHALLENGES IN CUSTOMER EXPERIENCE (CX)

• – Explore the Challenges of Customer Experience including Flawed or Limited Collection of Data, Identifying and Prioritizing CX Issues and Opportunities, Challenges in Delivering a Consistent Omni-Channel Experience, Insufficient Response from Customers, Poor Methods of Capturing Qualitative Data, Connecting Customer Experience and Return-on-Investment (ROI), Organizational Siloes, Outdated Documentation, Generating Data-driven Actionable Insights and Delivering Personalization at scale
• SECTION 4 – OPPORTUNITIES FOR INNOVATION IN CUSTOMER EXPERIENCE (CX) – Learn about the Opportunities for Innovation in Customer Experience including Make Data-driven Proactive Decisions, Better tools and technologies to manage Customer Experience, Better Understanding Customers, Enabling Personalization at scale, Self-Learning Systems and Automated Documentation Updating